Privacy policy

Last Updated: April 9, 2025

1. Introduction

This Privacy Policy describes how Zenora (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you use our website and services. It also informs you of your privacy rights and how the law protects you.

By using our website and services, you agree to the collection and use of your data in accordance with this policy.

2. Definitions

  • Account – A unique profile created to access our service.

  • Company – Refers to Zenora.

  • Country – Refers to the United States.

  • Cookies – Small files stored on your device that help us track usage and preferences.

  • Device – Any internet-connected device such as a phone, tablet, or computer.

  • Personal Data – Information that can identify an individual.

  • Service – Refers to the website and all related services.

  • Service Provider – Third parties that process data on our behalf.

  • Usage Data – Data collected automatically about how you use our website.

  • Website – Refers to https://www.tryzenora.com.

  • You – The user or customer using the service.

3. Types of Data Collected

Personal Data

We may collect personal information such as:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Usage data

Usage Data

This may include:

  • IP address

  • Browser type and version

  • Pages visited

  • Time spent on pages

  • Device information

4. Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze site traffic. These include:

  • Essential Cookies – For basic functionality and security

  • Functionality Cookies – To remember preferences

  • Performance Cookies – For analytics and usage tracking

  • Marketing Cookies – For promotional and advertising purposes (if applicable)

You can manage your cookie preferences through your browser settings.

5. How We Use Your Data

We may use your data to:

  • Provide and maintain our service

  • Process your orders and payments

  • Manage your account

  • Contact you about updates or offers

  • Personalize your experience

  • Analyze how our service is used

  • Ensure security and fraud prevention

6. Sharing Your Data

We may share your personal information with:

  • Service Providers (payment processors, analytics providers)

  • Business Transfers in case of mergers or acquisitions

  • Affiliates within our company group

  • Business Partners offering related products

  • Public Users if you post in a public area of our site

  • Legal Authorities when required by law

7. Data Retention

We retain personal data only as long as necessary for business or legal purposes. Usage data may be kept for internal analysis.

8. Data Transfers

Your data may be processed outside your country. We ensure such transfers comply with data protection laws and include adequate safeguards.

9. Data Security

We use commercially acceptable methods to protect your data, but no method is 100% secure. We are committed to taking all reasonable precautions.

10. Payments

We use third-party payment processors. We do not store your payment card details. All transactions are encrypted and handled securely according to industry standards.

11. Children’s Privacy

Our service is not directed to children under 13. We do not knowingly collect personal data from children. If you believe your child has submitted data, please contact us to have it removed.

12. Third-Party Links

Our site may contain links to other websites. We are not responsible for their privacy policies or content. Please review their policies before sharing data.

13. Your Rights

Depending on your location, you may have the right to access, correct, or delete your data. Contact us to exercise any of your rights.

14. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. We encourage you to check back regularly.

15. Contact Us

If you have any questions about this Privacy Policy, you can reach us at: